„Businesses and countries that want to

„Businesses and countries that want to play leading roles in the global digital markets will have to engage jointly in cybersecurity in order to sustain the trust of societies, customers and business partners.“ – Roland Busch, #Siemens AG, @BuschRo #WEF18 http://ow.ly/r8UL30hStpu

How to Cope with Complexity – a Keynote in Tweets

The following tweets (@KommStrategie) were the key messages of the speech I delivered on 5 July 2012 at the European Communication Summit in Brussels (http://www.communication-summit.eu)

#Strategy requires foresight, decisiveness + persuasion. That’s why most of what is labeled strategy is no more than an action plan #ECS2012

What do „Capital“ by #KarlMarx + „The New Normal“ by #McKinsey have in common? Good analysis, but no solution to the real problem. #ECS2012

If it is impossible to consider everything we would need to know for basing a far-reaching decision on facts, we face #complexity. #ECS2012

Our decisions are influenced by factors we are not aware of, e.g. codes resulting from family tradition + social learning #ECS2012 #Strategy

#Globalization intertwines players, activities + impacts. #Digitalization increases speed of action and level of #unpredictability. #ECS2012

Fundamental prerequisite of a transformational organization is its willingness to adapt to changes in the environment. #ECS2012 #Flexibility

A 2nd premise for becoming change-ready is being attentive of events and situations that bring along new possibilities. #ECS2012 # Awareness

Who tries something new might fail. Thus, readiness for change also includes the ability to regain shape after failure. #ECS2012 #Resilience

#Leadership requires the skill to convince others to do what seems right w/o having reliable information about the future oneself. #ECS2012

In times of #uncertainty, a leader needs the courage to establish a clear common goal, if he wants the organization to keep moving. #ECS2012

Unleashing a company’s full problem-solving potential requires to enable associates to execute their own decisions. #ECS2012 #Empowerment

#Strategy is the art of deducing from the future what needs to be done now. #ECS2012

#Strategic planning requires to think in constellations and to realize which of them promise greater success than others. #ECS2012 #Strategy

Even the best #strategy fails without the ability to win over others to realize the most promising constellation and make use of it #ECS2012

The best way to make sure a #strategy can be conveyed to all stakeholders is to involve corporate communication in formulating it. #ECS2012

To be convincing the elements comprising a #strategy must form a consistent story. Stakeholders need to be able to connect the dots #ECS2012

All communication activities must be aligned with #strategy. Planning starts with a key contribution to achieving a corporate goal. #ECS2012

#Reputation is the key to stabilizing mutually benefitial relationships between an organization and its stakeholders. #ECS2012

Every associate has contact with at least one stakeholder group and needs to play a role in developing the corporate #reputation. #ECS2012

Enabling executives to activate employees for shaping the #reputation is the key assignment of corporate #communication. #ECS2012

#PR is more than media relations. It’s a management function. #Communication executives just need to deliver to the promise. #ECS2012